Fractal Helix Studios LLC DBA Neural Helix

NHX Assistant SMS Alerts

Authorized customer representatives may subscribe to operational and account notifications from Neural Helix. Alerts may include gateway outages, fatal errors, service recovery, required service reauthorization, billing status and potential service suspension. SMS enrollment is optional.

Messages recipients may receive

Gateway outages, fatal software errors, and service-recovery notices
Authorization issues and required service reauthorization
Account and billing reminders, including possible service suspension

Full name

Business/customer name

Work email

Mobile phone number

Role

Separate optional choice: This checkbox is unchecked by default. Leaving it unchecked does not affect purchasing or using NHX Assistant, and the number will not be enrolled in SMS alerts.

No confirmation SMS will be sent before the NHX Assistant Alerts messaging campaign is approved. Support: contact@neuralhelix.net · Consent language version: 2026-07-18-v2